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M275 Pen is double inking

 
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kewltazdude
Tableteer


Joined: 09 Apr 2008
Posts: 2

PostPosted: Wed Apr 09, 2008 4:55 pm    Post subject: M275 Pen is double inking Reply with quote

When I write with my tablet pen it creates a double stroke. It does not seem to matter what program I am using it always does this. Any suggestions on what I can do to fix this? I have Windows XP SP2 installed. This problem has been going on for about a year. When I call Gateway they only send me a new pen - which doesn't change anything.
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ChrisD
Site Admin


Joined: 01 Dec 2002
Posts: 4101
Location: Los Angeles

PostPosted: Thu Apr 10, 2008 6:02 am    Post subject: Reply with quote

Hi,
I suspect that the problem is the digitizer. This would require a repair to resolve.
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kewltazdude
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Joined: 09 Apr 2008
Posts: 2

PostPosted: Thu Apr 10, 2008 6:10 am    Post subject: Reply with quote

It is still under warranty (until 2009). Thus I would guess my best bet is sending it back to Gateway and let them fix it?
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ChrisD
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PostPosted: Sat Apr 19, 2008 9:57 am    Post subject: Reply with quote

Absoluitely I would contact Gateway for a repair.
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