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tc1100 pen/screen problem

 
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JonnySunshine
Tableteer


Joined: 07 Mar 2010
Posts: 2
Location: Dunfermline, Scotland

PostPosted: Sun Mar 07, 2010 3:34 pm    Post subject: tc1100 pen/screen problem Reply with quote

Got a second-hand tc1100 and am having problems using the pen with the screen. There appears to be two vertical strips going from the top to the bottom of the screen (about 2cm wide) where the screen does not detect the pen movement.

Just wondering if anybody else has had the problem and if there is a software or hardware solution?

Have tried re-installing display driver / wacom drivers / changing screen resolutions.

Any help would be much appreciated.

Regards,
Jonathan.
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ChrisD
Site Admin


Joined: 01 Dec 2002
Posts: 4101
Location: Los Angeles

PostPosted: Sun Mar 07, 2010 7:48 pm    Post subject: Reply with quote

Hi,
The Wacom digitizers should work over all the screen. If it doesn't then it's probably a hardware failure in the digitizer. The digitizer and the LCD are a sandwich that are replaced together. So fixing this may be more expensive than replacing it.
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JonnySunshine
Tableteer


Joined: 07 Mar 2010
Posts: 2
Location: Dunfermline, Scotland

PostPosted: Mon Mar 08, 2010 1:50 am    Post subject: tc1100 pen/screen problem Reply with quote

Chris,
Thanks for the prompt response. I am beginning to suspect you are right about it probably being a hardware failure. I have tried everything I can think of to fix the problem through software. When I switch the display mode from landscape to portrait, the same inactive strips remain. Also, when I change resolution, the width/location of the inactive strips do not change, which more or less points to the same conclusion.
I got the tablet pc cheap second hand, so would not want to spend more money fixing the digitiser/screen. I'm just using it in my livingroom to play my digital music collection through my sound system, so I can get by using a mouse, would be nice if the pen worked properly though. not to worry!. Thanks again for your help.

Regards,
Jonathan.
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