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Recovery Disks are useless

 
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ccflyer
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Joined: 05 Apr 2006
Posts: 1

PostPosted: Wed Apr 05, 2006 2:30 pm    Post subject: Recovery Disks are useless Reply with quote

After formatting HD I'm attempting to reinstall the os from the recovery disks. The recovery processes begins and but then I get the blue screen - repeatedly - says to run check disk /f but, off course, I can't get to a prompt to do this.
Any ideas?
Thanks
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Jaymz
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Joined: 05 Dec 2004
Posts: 689

PostPosted: Wed Apr 05, 2006 11:22 pm    Post subject: Reply with quote

It's possible you deleted your "factory reset" partion. This partition is normally hid- but it is possible to delete it. If it is deleted the recovery CDs are worthless because essentially they just activate that partition.

What kind of reformat did you do?
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ChrisD
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Joined: 01 Dec 2002
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PostPosted: Fri Apr 07, 2006 9:45 am    Post subject: Reply with quote

Hi,
If you performed a complete format then you will need to call Viewsonic and discuss with them how to restore the system. I would make sure they know that the hard disk has been reformatted so the restore partition no longer exists.
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